Proactive EAP for Australian Businesses
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High-Engagement EAP (22.5% avg Usage)

Dedicated Counselling Support Within 24hrs

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EAPs Are Reactive.
Mindway, Proactive.
Updated: 19th of May, 2024 By Ryder McKenzie
Hello There 👋
You're looking for an EAP, and like most, you're probably here to;
  • Improve wellbeing & performance of staff
  • Support staff
  • Or to be compliant...

But how do you know the right EAP to choose from?

Maybe you've using one already, seeing poor usage rates and wondering why you're paying for a service nobody is using.

And don't feel alone, because that's reality for most businesses.

Let me break it down...

Traditional EAPs focus solely on the 5% of staff seeking counselling, leaving the remaining 95% (whom you're investing in!) without any benefit.

Leading to an average usage rate of ~5%... No good, right?

You're reading this right now because you don't want that, and like our clients, you're after the big three ↓

  1. Value for money
  2. Quality support for all staff
  3. Dedicated program manager (aka me!)

*Enters Mindway*
Mindway is an Australian EAP, that tailors support to each employee through personalised mindfulness and confidential counselling support ...and it works ↓
Tailored EAP = More Engagement
Not all employees will want to participate in counselling. Only 5% do. Therefore, Mindway customises meditation, sleep, and motivation plans for each staff member, boosting engagement and improving staff mental health.
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On-Demand Counselling

When staff need support, it needs to be timely. With Mindway, employees can connect with their organisation's dedicated professional within

24 hours and with just 2 clicks.

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Features
Other EAP's
Mindway EAP
Services offered
Counselling (wait 3-14 days)
Aussie Counselling (within 24hrs)
+ Wellbeing program for staff
Real-Time Reporting
Accessibility
1800 Number (barrier to support)
App, Emails or Online
Utilisation Rates
5%
22.5% avg.
Value Packed
First 6-months of EAP Free
Used (And Loved!) By
Aussie Employers
  • Louise - HR manager for DesignSure
    Working with Ryder at Mindway is amazing! gone from one eap were I had to call a 1800 number to speak with an overseas agent to having Ryder answer my questions and checking in regularly to see if all good on our side. Staff feedback is positive!
FAQ Section

Frequently Asked Questions

How Long Is The Wait To See A Counsellor?

Employees can book a session with your dedicated counsellor within 12hrs. We allocate a counsellor (or more depending on size) to your organisation so staff are familiar with them!

How does the 6-months free work?

When subscribed to a yearly usage plan, we will provide a 50% discount on the first year of the EAP subscription (6 months free). Offer may not apply to all.

How Does The Confidential Counseling Process Work?

Employees book counseling sessions online where they pick a time that suits them, within 12hrs! No private/personal data is shared regarding the sessions, however, we share when sessions have been conducted (eg. 50-minute Counseling Session 15-1-24), so you know they are getting used.

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