Protect your business. Support your people.
Every team is different. Get a tailored EAP proposal built for yours, not a one-size-fits-all package.
Loved by 10,000+ Australian Employees
Rated 4.8/5 stars
Supporting Employees
Teams face personal and work challenges that impact productivity, engagement, and wellbeing.
Most Organisations Face
The Same Challenges
The Same Challenges
How We Support Your Team
Our integrated approach transforms your organisation through different levels of support
Outdated EAPs go unused & keep employees waiting weeks for the support they need.
Low Usage, Long Wait Times
Your team can book with our Australian counsellors within 24 hours, choosing the counsellor that’s right for them in our app. We make it easy to get support when it matters most, so your team stays in control.
Specialised support based on needs
Results:
Helps meet legal obligations
Employees feel valued and supported
Proactive Resources & Leadership Training
Every team member gains access to personalised wellness content, early intervention tools, and preventive resources, while leaders receive targeted training to confidently support and lead their teams.
Wellness content and resources
Results:
Leadership training to strengthen teams
Higher engagement rates of 40% +
Same Day EAP Support
Loved By 100+ Australian Employers
- I have been working with Mindway, creating an EAP for our clinic. They have designed a good program and there has been great communication along the way. 45% of staff use services
- Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture.
36% of staff use services. - I've been using Mindway EAP for some time, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team.
52% of staff use services.
Frequently Asked Questions
1. Lowers Workers’ Compensation & Psychological Injury Claims
Stress-related claims are the fastest-growing category of WorkCover costs.
Stress-related claims are the fastest-growing category of WorkCover costs.
- Early access to counselling prevents stress, burnout or conflict from developing into long-term psychological injuries.
- This can significantly reduce claim frequency, duration and payout amounts.
- Offering an EAP demonstrates a duty of care and proactive wellbeing support, which can protect the company in cases of grievance, bullying, or harassment.
- It provides evidence that the organisation took reasonable steps to support staff wellbeing. A key factor in avoiding or mitigating liability.
- Employees who feel supported are less likely to resign, saving costs of rehiring, retraining, and onboarding.
- Many regulators now expect employers to manage psychosocial hazards under Work Health and Safety (WHS) laws.
- An EAP provides a practical control measure under these frameworks, showing proactive compliance with Safe Work Australia’s psychosocial hazard standards.
An Employee Assistance Program (EAP) is a confidential support service that helps employees manage personal, work or family challenges.
Our program provides counselling, mental health coaching, stress management, and wellbeing resources. By supporting your team’s wellbeing, an EAP not only helps employees stay healthy and productive but also assists your organisation in meeting workplace compliance and duty-of-care obligations.
Our program provides counselling, mental health coaching, stress management, and wellbeing resources. By supporting your team’s wellbeing, an EAP not only helps employees stay healthy and productive but also assists your organisation in meeting workplace compliance and duty-of-care obligations.
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however, share basic reasons for counselling eg, work stress, with the employer to identify areas for potential improvement.
Mindway is 100% Australian-owned & operated. This means our professionals and clinicians are local, highly experienced professionals who provide compassionate support for a wide range of personal and workplace challenges.
All our counsellors are registered with the Australian Counselling Association, the recognised peak body for counselling in Australia.
All our counsellors are registered with the Australian Counselling Association, the recognised peak body for counselling in Australia.