Support your People. Protect your Business. Free Incident Readiness Check
If something serious happened at work tomorrow, would your team be supported?
Customer abuse, staff conflict, a bullying or harassment complaint. These happen in ordinary workplaces every week. Most businesses only find out how prepared they are when it happens to them.
Check your incident readiness
6 real situations. Tell us honestly how your business would handle each one. You'll get:
- 1Your readiness score out of 12
- 2Your 3 biggest gaps, each with a practical fix
- 3The option of a free 15-minute review with our team
Why this is important
Your answers are confidential and only used to calculate your score.
Your results are ready
Tell us where to send your full breakdown.
Your readiness score
Your biggest gaps
Book a free 15-minute call to fix your top gap
We'll walk you through a simple response plan for your biggest gap. No obligation.
Choose a time →Why it matters
The response matters as much as the incident
How a business responds in the first hours and weeks shapes how people recover, whether they stay, and whether the business has met its obligations.
01
The first hour sets the tone
What managers say and do straight after an incident has a lasting effect on how staff cope. Most managers have never been shown what to do.
02
It's a legal duty
Under Australian WHS laws, traumatic events and workplace violence and aggression are psychosocial hazards. Employers are expected to identify and control them.
03
Gaps appear under pressure
A plan that looks fine on paper often falls apart on the day. Finding the gaps now is far easier than finding them in the middle of a crisis.
What the check covers
6 situations every workplace eventually faces
Each one is a real scenario, from everyday customer abuse to the situations managers dread.
When a customer turns on your staff
Catching team conflict before people leave
How managers respond to a complaint
Responding well, and preventing it in the first place
When someone says they're not coping
Supporting the people who saw it, not just the injured
How it works
One minute now. A clear plan for what to fix.
Picture 6 real situations
Pick how your business would handle each one. No preparation needed.
Get your score instantly
See where you stand and your three biggest gaps, each with a practical fix.
Talk it through, if you want
Book a free 15-minute review with our team to work out your next steps. No obligation.
About Mindway
Workplace support built for Australian businesses
Mindway helps employers look after their people and meet their obligations, with confidential support for staff and practical tools for leaders.
We built this check because most businesses don't find out how prepared they are until something has already happened.
Mindway Support
Employee Assistance Program
Confidential counselling for staff and leadership training for managers.
Mindway Protect
Psychosocial Risk & Compliance
Tools and guidance to identify, assess and manage psychosocial hazards.
Questions
Before you start
Who is this for?
Business owners, HR managers and WHS leads at Australian businesses of any size who want to know how well they'd respond to a serious incident.
Is it really free?
Yes. The check, your results and the 15-minute review are all free, with no obligation.
What happens to my answers?
Your answers are confidential. We use them to send your results and, if you choose, to prepare for your review call. We never share them.
Is this legal advice?
No. The check gives general guidance to help you spot gaps. For advice on your specific obligations, speak with a WHS professional.
Find your gaps before an incident does
One minute, six questions, and a clear picture of how ready your business really is.