Free Incident Readiness Assessment
If something serious happened at work tomorrow, would your team be supported?
Customer abuse, staff conflict, a bullying complaint, someone who isn't coping. These happen in ordinary workplaces every week. Most businesses only find out how prepared they are when it happens to them.
Incident Readiness Assessment
4 real situations. Pick what would actually happen for your people today. You'll get:
- 1Your readiness score out of 100
- 2Your 3 biggest gaps, each with a practical fix
- 3The option of a free 15-minute review with our team
Before you start
Let's tailor the assessment to your business
We'll show you scenarios that fit your workplace.
How many people work in your business?
Why this is important
Your answers are confidential and only used to calculate your score.
Which of these does your business have in place today?
Select all that apply.
Assessment complete
Your readiness report is ready
Your readiness score
Your biggest gaps
What you have in place
Book a free 15-minute call to close your top gap
We'll walk you through a simple response plan for your biggest gap. No obligation.
Choose a time →Why it matters
The response matters as much as the incident
How a business responds in the first hours and weeks shapes how people recover, whether they stay, and whether the business has met its obligations.
01
The first hour sets the tone
What managers say and do straight after an incident has a lasting effect on how staff cope. Most managers have never been shown what to do.
02
It's a legal duty
Under Australian WHS laws, traumatic events and workplace violence and aggression are psychosocial hazards. Employers are expected to identify and control them.
03
Gaps appear under pressure
A plan that looks fine on paper often falls apart on the day. Finding the gaps now is far easier than finding them in the middle of a crisis.
What the assessment covers
4 situations every workplace eventually faces
Each one is a real scenario, from everyday customer abuse to the situations managers dread.
Is the staff member looked after, not just the customer?
Does conflict get dealt with before people leave?
Would staff feel heard when they speak up?
Does someone who's struggling get real help?
How it works
One minute now. A clear plan for what to fix.
Answer 4 real situations
Pick what actually happens in your business today. No preparation needed.
Get your score instantly
See where you stand and your three biggest gaps, each with a practical fix.
Talk it through, if you want
Book a free 15-minute review with our team to work out your next steps. No obligation.
About Mindway
Workplace support built for Australian businesses
Mindway is an Employee Assistance Program (EAP) provider helping Australian employers look after their people, with confidential support for staff and practical training for leaders.
We built this assessment because most businesses don't find out how prepared they are until something has already happened.
For your people
Confidential support, any time
Staff can talk to a qualified professional about work or personal issues, confidentially.
For your leaders
Practical leadership training
Managers learn how to handle difficult conversations, spot when someone is struggling, and respond well.
Questions
Before you start
Who is this for?
Business owners, HR managers and WHS leads at Australian businesses of any size who want to know how well they'd respond to a serious incident.
Is it really free?
Yes. The assessment, your results and the 15-minute review are all free, with no obligation.
What happens to my answers?
Your answers are confidential. We use them to send your results and, if you choose, to prepare for your review call. We never share them.
Is this legal advice?
No. The assessment gives general guidance to help you spot gaps. For advice on your specific obligations, speak with a WHS professional.
Find your gaps before an incident does
One minute, four questions, and a clear picture of how ready your business really is.