Our Solution------Results------Pricing
Retain and support your team with an EAP that delivers personalised and fast support within 24 hours.
Tailored Quote For 10 Employees
🔒 We never share your info with anyone
🔒 We never share your info with anyone
And lastly...
Tailored Employee Assistance Program
Trusted by 10,000+ Employees & HR Teams
- Built for Teams to Retain and Support Their StaffBefore Mindway, organisations with 5–500 staff struggled to get real value from an EAP. Enterprise solutions were too costly, while cheaper options were ineffective and underutilised.
Mindway is bridging this gap, helping businesses provide proactive & fast support to their team without trade-offs. From stress and sleep tools to one-click booking with counsellors they choose, it’s quality support without the usual barriers. - Support Within
24 Hours — GuaranteedWhen someone needs help, they shouldn’t wait days to get it. With Mindway, they can book with our local counsellors within 24 hours. We make it easy, online or by phone, to ensure your team stays in control, and gets help when it matters most.Get Tailored Quote
Based on Verified Client Data (2024–2025)
Real Results from Our Clients
People Actually Use It
30-40% of employees use Mindway. That’s 5x more than most EAPs.
Clients Keep Coming Back
97% of our clients renew each year. They trust us to keep supporting their team.
It Pays Off
Businesses report fewer sick days, better morale, higher productivity and a 6x return on the investment.
Flexible Tailored Pricing
We offer flexible, value-focused plans designed to deliver strong returns and empower better care for your team.
⭐ Most Popular for 500+ Employees
Inclusive EAP
Inclusive EAP
Best for enterprise organisations with 500+ employees
Inclusive of Sessions Per Employee
✔️ Australian counselling within 12-36 hours
✔️ After-hours support & critical incident response
Access to our EAP platform
✔️ Tailored well-being resources
✔️ Meets psychosocial compliance
✔️ 24/7 booking hotline number
✔️ Real-time reporting via employer portal
✔️ Dedicated program manager
See Price Options
⭐ Most Popular for 10-500 Employees
PAYG EAP
From $39/month
PAYG EAP
From $39/month
Best for organisations looking for their first EAP or switching providers where counselling uptake was low.
Pay for Counselling Based on Usage
✔️ Australian counselling within 12-36 hours
✔️ After-hours support & critical incident response
Access to our EAP platform
✔️ Tailored well-being resources
✔️ 24/7 booking hotline number
✔️ Real-time reporting via employer portal
✔️ Dedicated program manager
See Pricing Options
Loved By Australian Employers
- I have been working with Mindway, creating an EAP for our clinic. They have designed a good program and there has been great communication along the way. 29% of staff use services
- Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture.
36% of staff use services. - I've been using Mindway EAP for some time, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team.
25% of staff use services.
Frequently Asked Questions
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
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Get Tailored Quote →
If there has been an incident, or you're looking to setup something soon, we can typically get your program running in under an hour. Support can also be arranged to be provided ASAP.
Get started now
Get started now
At Mindway, employees can access professional counselling within 24 hours, guaranteed. Support is just a few clicks (or a phone call) away.
✔️ Browse counsellor profiles or get a tailored match
✔️ Instant booking: No waiting, no call-backs
✔️ 24/7 booking hotline for those who prefer to call
✔️ Phone & video counselling for easy, flexible access
Our Promise: If we don’t offer an appointment within 24 hours, we’ll escalate the case immediately and ensure staff receive a priority booking, at no extra cost.
Because when someone reaches out for help, timing matters — and we take that seriously.
Mindway gives employees control and choice in their care, leading to more comfortable, meaningful support when it’s needed most.
Get Tailored Quote →
✔️ Browse counsellor profiles or get a tailored match
✔️ Instant booking: No waiting, no call-backs
✔️ 24/7 booking hotline for those who prefer to call
✔️ Phone & video counselling for easy, flexible access
Our Promise: If we don’t offer an appointment within 24 hours, we’ll escalate the case immediately and ensure staff receive a priority booking, at no extra cost.
Because when someone reaches out for help, timing matters — and we take that seriously.
Mindway gives employees control and choice in their care, leading to more comfortable, meaningful support when it’s needed most.
Get Tailored Quote →
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however share basic reason for counselling eg. work stress to you (the employer) to identify areas for potential improvement.
Get Tailored Quote →
Get Tailored Quote →
Our registered Australian counsellors are highly experienced professionals who provide compassionate support for a wide range of personal and workplace challenges.
All our counsellors are registered with ACA and/or PACFA, the recognised peak bodies for counselling in Australia.
Get Tailored Quote →
All our counsellors are registered with ACA and/or PACFA, the recognised peak bodies for counselling in Australia.
Get Tailored Quote →
Ready to Support Your Team Better?
Get a quote tailored to your size and needs — it only takes 30 seconds.
Get My Tailored EAP Quote
Support your team with personalised and fast support. Fill out the form below to get a personalised EAP for your organisation.
🔒 We never share your info with anyone
Supporting 10,000+ Employees, HR Teams & Owners ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - Google Review
"Ryder has been great and responsive to work with while setting up the EAP from a management perspective. I have had a great response from staff who have shared with me that they have used both the app and counselling services, noting that is has helped them a lot"
Supporting 10,000+ Employees, HR Teams & Owners ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - Google Review
"Ryder has been great and responsive to work with while setting up the EAP from a management perspective. I have had a great response from staff who have shared with me that they have used both the app and counselling services, noting that is has helped them a lot"
Get My Tailored PAYG Quote
Ready to enhance your employee support with a tailored EAP program? Fill out the form below to get a personalised PAYG EAP for your organisation.
🔒 We never share your info with anyone
Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.
Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.