Our Solutions ------ Compare ------Our Plans
Mindway delivers personalised, practical support
for small and medium-sized teams—driving
real impact without the trade-offs.
Tailored Employee Assistance Program
10,000+ Happy Employees
Built for Small to Mid-Sized Teams
Before Mindway, organisations with 5–500 staff struggled to get real value from an EAP. Enterprise solutions were too costly, while traditional low-cost options were ineffective and underutilised. Mindway was built to bridge this gap, helping businesses provide proactive and high-quality support to their team without trade-offs. Our approach combines tailored well-being resources for managing stress and improving sleep, with modernised counselling that allows employees to book directly with their preferred counsellor. The result? Industry-leading engagement rates of 30% and access to Australia’s most effective & utilised EAP at an affordable price.
On-Demand
Counselling
For EAPs to be effective, it needs to be timely, accessible and personalised. At Mindway, we ensure quick and trustworthy care by allowing your employees to connect with their preferred counsellor in 24 hours and just 2 clicks.
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Delivering ROI
for Real Impact
for Real Impact
For every dollar invested in our program, we deliver a proven 7–8x ROI for your organisation. These savings come from reduced absenteeism, lower turnover, and less time spent by managers on workplace issues—driving both employee wellbeing and business performance.
Why Companies Are
Choosing Mindway EAP
Choosing Mindway EAP
Features
Typical EAP
Mindway EAP
Mental Health Counselling
24/7/365 Booking Hotline
Avg. Counselling Wait Time
5+ Days
12-24hr
In-App Counselling Booking
Proactive Wellbeing App
SMB Packages
(5-500 employees)
(5-500 employees)
Avg. Engagement Rate
3-5%
30% +
Loved By Australian Employers
- Jade, Clinic Manager
Childcare CentreI have been working with Mindway, creating an EAP for our clinic. They have designed a good program and there has been great communication along the way. - 29% of staff use services - Marvin, Director
Technology ServicesUsed an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture. 36% of staff use services. - Richard, Director
NDIS SupportI've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large. 25% of staff use services.
Our Plans
Pay As You Go
Pay for services based on usage
✔️ EAP Platform Access
✔️ Tailored Wellbeing Program
✔️ Pay As You Go Counselling
✔️ Real-time Analytics
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Inclusive
Includes a set amount of sessions per employee/year
✔️ EAP Platform Access
✔️ Tailored Wellbeing Program
✔️ Includes 3 or 5 Sessions per employee
✔️ Real-time Analytics
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Frequently Asked Questions
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
An EAP provides confidential support for employees through counseling, coaching, and referrals. Services typically include mental health counselling and wellbeing programs. Plans can be customized based on your business’s needs.
EAP pricing varies depending on the plan. We offer flexible options: per-use models or set fee structures for 3 counselling sessions, billed monthly or annually. Costs are structured to offer value, improving employee engagement and reducing turnover.
Success is measured through employee engagement rates, feedback surveys, and tracking reductions in absenteeism or turnover. Our plans include built-in engagement guarantees to ensure you get the most from your investment.
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however share basic reason for counselling eg. work stress to you (the employer) to identify areas for potential improvement.
Our registered Australian counsellors are highly experienced professionals, providing compassionate support for a wide range of personal and workplace challenges.
"We’re extremely satisfied with the services and counselling provided. It’s great to see our staff benefiting from it." 28% of staff use services
Priya, HR Director
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Ready to enhance your employee support with a tailored EAP program? Fill out the form below to get a personalised program for your organisation.
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Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.
Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.