Tailored Employee
Assistance Program (EAP)
Assistance Program (EAP)
Give your team personalised support that helps them manage stress, navigate personal challenges, and stay well at work and home.
Loved by 80+ companies • 10,000+ employees supported
Supporting Employees
Teams face personal and workplace challenges that impact productivity, engagement, and wellbeing.
Most Organisations Face
The Same Challenges
The Same Challenges
How We Support Your Team
Our integrated approach transforms your organisation through different levels of support.
Outdated EAPs go unused, leaving employees waiting weeks before receiving the support they need.
Low Usage, Long Wait Times
Your team can book with our Australian counsellors within 24 hours, choosing the counsellor that’s right for them in our app. We make it easy to get support when it matters most, so your team stays in control.
Specialised support based on needs
Results:
Reduces business risk
Employees feel valued and supported
Proactive Resources
Each team member receives personalised wellness content, early intervention tools, and preventive resources. We help them build resilience and address challenges before they become crises.
Wellness content and resources
Results:
Early intervention tools
Higher engagement rates of 30-40%
Mindway EAP
When employee support, resources, and awareness work together, you get the retention and culture outcomes that drive business success.
Usage Than Other EAPs
Employees Supported
Client Retention
4x Higher
10K+
98%+
The Results Speak for Themselves
Tailored EAP Support
Mindway EAP
Rated 4.8/5 stars
Loved By Australian Employers
- I have been working with Mindway, creating an EAP for our clinic. They have designed a good program and there has been great communication along the way. 45% of staff use services
- Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture.
36% of staff use services. - I've been using Mindway EAP for some time, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team.
38% of staff use services.
Flexible Plans
Tailored to your organisation
Tailored to your organisation
PAYG EAP
Flexible Support
Flexible Support
Ideal for organisations that want to start small and scale as needed. Only pay when your team uses the service.
Included in PAYG:
✔️ Pay per session structure
✔️ Tailored Mindfulness Program
✔️ Professional support within 12–36 hours
✔️ Real-time analytics portal
Complete EAP
All-Inclusive Support
All-Inclusive Support
Best for teams seeking consistent, proactive support with built-in sessions and added value for leaders.
Includes everything in PAYG, plus:
✔️ Set sessions included per employee, per year.
✔️ Priority incident support
✔️ Monthly live leadership training (mental health, leadership, communication & more)
Frequently Asked Questions
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
An EAP provides confidential support for employees through counseling, coaching, and referrals. Services typically include mental health counselling and wellbeing programs. Plans can be customized based on your business’s needs.
EAP pricing varies depending on the plan. We offer flexible options: per-use models or set fee structure billed annually.
To get your tailored quote, request it here →
To get your tailored quote, request it here →
Success is measured through employee engagement rates, feedback surveys, and tracking reductions in absenteeism or turnover.
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however, share basic reasons for counselling eg, work stress, with the employer to identify areas for potential improvement.
Our registered Australian counsellors are highly experienced professionals who provide compassionate support for a wide range of personal and workplace challenges.
All our counsellors are registered with ACA and/or PACFA, the recognised peak bodies for counselling in Australia.
All our counsellors are registered with ACA and/or PACFA, the recognised peak bodies for counselling in Australia.
Rated 4.8/5 stars
Get Tailored EAP Quote
Support your team with personalised and fast support. Fill out the form below to get a personalised EAP for your organisation.
We never share your info with anyone
Supporting 10,000+ Employees, HR Teams & Owners
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Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large"
25% of staff use services
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One Of The Best
"Used 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture."
36% of staff use services
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Google Review
"Ryder has been great and responsive to work with while setting up the EAP from a management perspective. I have had a great response from staff who have shared with me that they have used both the app and counselling services, noting that it has helped them a lot"