Protect your business. Support your people.
EAP built for Australian organisations. Meet your duty of care and support your team from just $5/employee.
Loved by 10,000+ Australian Employees
Rated 4.8/5 stars
Supporting Employees
Teams face personal and work challenges that impact productivity, engagement, and wellbeing.
Most Organisations Face
The Same Challenges
The Same Challenges
How We Support Your Team
Outdated EAPs go unused & keep employees waiting weeks for the support they need.
Low Usage, Long Wait Times
Your team can book with our Australian counsellors within 24 hours, choosing the counsellor that’s right for them in our app. We make it easy to get support when it matters most, so your team stays in control.
Specialised support based on needs
Results:
Helps meet legal obligations
Employees feel valued and supported
Proactive Resources & Leadership Training
Every team member gains access to personalised wellness content, early intervention tools, and preventive resources, while leaders receive targeted training to confidently support and lead their teams.
Wellness content and resources
Results:
Leadership training to strengthen teams
Higher engagement rates of 40% +
Same Day EAP Support
Loved By Australian Employers
- People's wellbeing seems to be the forefront of many of your decisions as an organisation. This is exactly what we were looking for.
I love that my team can reach out and speak to someone the same day. - Mindway was the first thing that came through the search engine and I am very happy that it did! I wouldn't choose any other provider for our company. I have already recommended Mindway to 4 companies.
- Ryder & the team are amazing - thank you for your on-going support. I also know our team are using the services, which is great. I love that we are supporting our team!
Flexible Plans
Tailored to your organisation
Tailored to your organisation
PAYG EAP
Pay as you go support
Pay as you go support
Ideal for organisations that want to scale as needed. Only pay when your team uses the service.
Included in PAYG:
✔️ Pay per session structure
✔️ Tailored Mindfulness Program
✔️ Professional support within 24 hours
✔️ Real-time analytics portal
Complete EAP
All-Inclusive Support
All-Inclusive Support
Best for teams seeking consistent, proactive support with built-in sessions and added value for leaders.
Includes everything in PAYG, plus:
✔️ Set sessions included per employee, per year.
✔️ Priority incident support
✔️ Monthly live leadership training for communication, development & more
Frequently Asked Questions
1. Lowers Workers’ Compensation & Psychological Injury Claims
Stress-related claims are the fastest-growing category of WorkCover costs.
Stress-related claims are the fastest-growing category of WorkCover costs.
- Early access to counselling prevents stress, burnout or conflict from developing into long-term psychological injuries.
- This can significantly reduce claim frequency, duration and payout amounts.
- Offering an EAP demonstrates a duty of care and proactive wellbeing support, which can protect the company in cases of grievance, bullying, or harassment.
- It provides evidence that the organisation took reasonable steps to support staff wellbeing. A key factor in avoiding or mitigating liability.
- Employees who feel supported are less likely to resign, saving costs of rehiring, retraining, and onboarding.
- Many regulators now expect employers to manage psychosocial hazards under Work Health and Safety (WHS) laws.
- An EAP provides a practical control measure under these frameworks, showing proactive compliance with Safe Work Australia’s psychosocial hazard standards.
An Employee Assistance Program (EAP) is a confidential support service that helps employees manage personal, work or family challenges.
Our program provides counselling, mental health coaching, stress management, and wellbeing resources. By supporting your team’s wellbeing, an EAP not only helps employees stay healthy and productive but also assists your organisation in meeting workplace compliance and duty-of-care obligations.
Our program provides counselling, mental health coaching, stress management, and wellbeing resources. By supporting your team’s wellbeing, an EAP not only helps employees stay healthy and productive but also assists your organisation in meeting workplace compliance and duty-of-care obligations.
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however, share basic reasons for counselling eg, work stress, with the employer to identify areas for potential improvement.
Mindway is 100% Australian-owned & operated. This means our professionals and clinicians are local, highly experienced professionals who provide compassionate support for a wide range of personal and workplace challenges.
All our counsellors are registered with the Australian Counselling Association, the recognised peak body for counselling in Australia.
All our counsellors are registered with the Australian Counselling Association, the recognised peak body for counselling in Australia.
Rated 4.8/5 stars
Get Tailored EAP Quote
Support your team with personalised and fast support. Fill out the form below to get a personalised EAP for your organisation.
We never share your info with anyone
Supporting 10,000+ Employees, HR Teams & Owners
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Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large"
25% of staff use services
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One Of The Best
"Used 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture."
36% of staff use services
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Google Review
"Ryder has been great and responsive to work with while setting up the EAP from a management perspective. I have had a great response from staff who have shared with me that they have used both the app and counselling services, noting that it has helped them a lot"