Our Solutions ------ Compare ------Our Plans
10,000+ Happy Employees
Helping Teams Thrive with a Proactive EAP.
Support your employees with an EAP that delivers personalised support - built for real employee impact.
Tailored Quote For 10 Employees
🔒 We never share your info with anyone
🔒 We never share your info with anyone
And lastly...
Solutions for Your Team
Personalised support programs designed to meet your employees' unique needs.
Trusted, Local Care
Employees receive support from Australian counsellors who understand all challenges.
Mental Health Support Anytime
Convenient access to tools and resources to support employee wellbeing, 24/7.
Tailored EAP
to Support All Staff
to Support All Staff
Traditional EAPs often miss the mark, supporting just 5% of employees seeking counselling while leaving 95% without any benefit. At Mindway, we're redefining employee care. Our approach combines proactive well-being resources for managing stress and improving sleep, with modernised counselling that lets employees book directly with their preferred counsellor. The result? Mindway delivers industry-leading usage rates of 30% and ensures employees receive care from Australia's best professionals.
On-Demand
Counselling
For EAPs to be effective, it needs to be timely, accessible and personalised. At Mindway, we ensure quick and trustworthy care by allowing your employees to connect with their preferred counsellor in 24 hours and just 2 clicks.
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Insightful
Real-Time Analytics
Real-Time Analytics
We deliver clear, transparent insights into employee well-being through anonymised and aggregated data. By uncovering deeper trends beyond surface-level metrics, we empower you to take proactive steps in providing the best possible support for your employees.
Why Companies Are Choosing Mindway EAP
Features
Typical EAP
Mindway EAP
Mental Health Counselling
24/7/365 Booking Hotline
Avg. Counselling Wait Time
5+ Days
12-24hr
In-App Counselling Booking
Tailored Wellbeing App
SMB Packages
Avg. Engagement Rate
3-5%
30% +
Loved By Australian Employers
- Jade, Clinic Manager
Childcare CentreI have been working with Mindway, creating an EAP for our clinic. They have designed a good program and there has been great communication along the way. - 29% of staff use services - Marvin, Director
Technology ServicesUsed an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture. 36% of staff use services. - Richard, Director
NDIS SupportI've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large. 25% of staff use services.
Our Plans
Starter
Best for 0-19 staff
✔️ EAP Platform Access
✔️ Tailored Wellbeing Program
✔️ Pay As You Go Counselling
✔️ Usage Statistics
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Standard EAP
Best for 20-100 staff
✔️ EAP Platform Access
✔️ Tailored Wellbeing Program
✔️ Includes 3 Sessions/Employee
✔️ Real-time Analytics
✔️ Dedicated Program Manager
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Recommended
Premium EAP
Best for 100+ Staff
Premium EAP
Best for 100+ Staff
Everything in Standard, Plus
✔️ Real-time Advanced Analytics
✔️ Family Access Included
✔️ Custom Launch Material
✔️ Manager Development Program
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Frequently Asked Questions
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
An EAP provides confidential support for employees through counseling, coaching, and referrals. Services typically include mental health counselling and wellbeing programs. Plans can be customized based on your business’s needs.
EAP pricing varies depending on the plan. We offer flexible options: per-use models or set fee structures for 3 counselling sessions, billed monthly or annually. Costs are structured to offer value, improving employee engagement and reducing turnover.
Success is measured through employee engagement rates, feedback surveys, and tracking reductions in absenteeism or turnover. Our plans include built-in engagement guarantees to ensure you get the most from your investment.
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however share basic reason for counselling eg. work stress to you (the employer) to identify areas for potential improvement.
Our registered Australian counsellors are highly experienced professionals, providing compassionate support for a wide range of personal and workplace challenges.
"We’re extremely satisfied with the services and counselling provided. It’s great to see our staff benefiting from it." 28% of staff use services
Priya, HR Director
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Ready to enhance your employee support with a tailored EAP program? Fill out the form below to get a personalised program for your organisation.
🔒 We never share your info with anyone
Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.
Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.