Our Solution------Results------Pricing
Support your team with personalised care that helps them navigate both work and life challenges faster.
Tailored Quote For 10 Employees
🔒 We never share your info with anyone
🔒 We never share your info with anyone
And lastly...
Tailored Employee Assistance Program
Trusted by 12,000+ Employees & HR Teams
- Built for Teams to Retain and Support Their StaffBefore Mindway, organisations with 5–500 staff struggled to get real value from an EAP. Enterprise solutions were too costly, while cheaper options were ineffective and underutilised.
Mindway is bridging this gap, helping businesses provide proactive & fast support to their team without trade-offs. From stress and sleep tools to one-click booking with counsellors they choose, it’s proactive support without the usual barriers.
Support Within
24 Hours — Guaranteed
24 Hours — Guaranteed
When someone needs help, they shouldn’t wait days to get it. With Mindway, they can book with our Australian counsellors within 24 hours. We make it easy, online or by phone, to ensure your team stays in control, and gets help when it matters most.
Real Results from Our Clients
People Actually Use It
30-40% of employees use Mindway. That’s 5x more than most EAPs.
Clients Keep Coming Back
97% of our clients renew each year and trust us to support their team.
It Pays Off
Clients report fewer sick days, higher productivity and a 6x ROI.
Flexible Plans
Customised to your organisation
Customised to your organisation
PAYG EAP
Flexible Support - Billed Per Session
Flexible Support - Billed Per Session
Ideal for organisations that want to start small and scale as needed. Only pay when your team uses the service.
Included in PAYG:
✔️ Pay per session model
✔️ Tailored Mindfulness Program
✔️ Professional support within 12–36 hours
✔️ 24/7/365 booking number
✔️ Real-time analytics portal
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Complete EAP
All-Inclusive Support + Leadership Training
All-Inclusive Support + Leadership Training
Best for teams seeking consistent, proactive support with built-in sessions and added value for managers and leaders.
Includes everything in PAYG, plus:
✔️ Set sessions included per employee, per year.
✔️ Dedicated program specialist
✔️ Priority critical incident support
✔️ Monthly live leadership/manager training (mental health, leadership, communication & more)
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Loved By Australian Employers
- I have been working with Mindway, creating an EAP for our clinic. They have designed a good program and there has been great communication along the way. 29% of staff use services
- Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture.
36% of staff use services. - I've been using Mindway EAP for some time, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team.
25% of staff use services.
Frequently Asked Questions
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
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Get Tailored Quote →
If there has been an incident, or you're looking to setup something soon, we can typically get your program running in under 20 minutes. Support can also be arranged to be provided ASAP.
Get started now
Get started now
We structure our EAPs on a PAYG & inclusive model with a set annual fee. Costs are dependent on each organisation's requirements.
Get Tailored Quote →
Get Tailored Quote →
At Mindway, employees can access professional counselling within 24 hours, guaranteed. Support is just a few clicks (or a phone call) away.
✔️ Browse counsellor profiles or get a tailored match
✔️ Instant booking: No waiting, no call-backs
✔️ 24/7 booking hotline for those who prefer to call
✔️ Phone & video counselling for easy, flexible access
Our Promise: If we don’t offer an appointment within 24 hours, we’ll escalate the case immediately and ensure staff receive a priority booking, at no extra cost.
Because when someone reaches out for help, timing matters — and we take that seriously.
Mindway gives employees control and choice in their care, leading to more comfortable, meaningful support when it’s needed most.
Get Tailored Quote →
✔️ Browse counsellor profiles or get a tailored match
✔️ Instant booking: No waiting, no call-backs
✔️ 24/7 booking hotline for those who prefer to call
✔️ Phone & video counselling for easy, flexible access
Our Promise: If we don’t offer an appointment within 24 hours, we’ll escalate the case immediately and ensure staff receive a priority booking, at no extra cost.
Because when someone reaches out for help, timing matters — and we take that seriously.
Mindway gives employees control and choice in their care, leading to more comfortable, meaningful support when it’s needed most.
Get Tailored Quote →
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however share basic reason for counselling eg. work stress to you (the employer) to identify areas for potential improvement.
Get Tailored Quote →
Get Tailored Quote →
Our registered Australian counsellors are highly experienced professionals who provide compassionate support for a wide range of personal and workplace challenges.
All our counsellors are registered with ACA and/or PACFA, the recognised peak bodies for counselling in Australia.
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All our counsellors are registered with ACA and/or PACFA, the recognised peak bodies for counselling in Australia.
Get Tailored Quote →
Tailor Support to Your Team Today
Get My Tailored EAP Quote
Support your team with personalised and fast support. Fill out the form below to get a personalised EAP for your organisation.
🔒 We never share your info with anyone
Supporting 10,000+ Employees, HR Teams & Owners ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - Google Review
"Ryder has been great and responsive to work with while setting up the EAP from a management perspective. I have had a great response from staff who have shared with me that they have used both the app and counselling services, noting that is has helped them a lot"
Supporting 10,000+ Employees, HR Teams & Owners ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - Google Review
"Ryder has been great and responsive to work with while setting up the EAP from a management perspective. I have had a great response from staff who have shared with me that they have used both the app and counselling services, noting that is has helped them a lot"
Get My Tailored PAYG Quote
Ready to enhance your employee support with a tailored EAP program? Fill out the form below to get a personalised PAYG EAP for your organisation.
🔒 We never share your info with anyone
Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.
Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.