Protect your business. Support your people.
EAP built for Australian organisations. Meet your duty of care and support your team from just $5/employee.
Loved by 10,000+ Australian Employees
Rated 4.8/5 stars
Supporting Employees
Teams face personal and work challenges that impact productivity, engagement, and wellbeing.
Most Organisations Face
The Same Challenges
The Same Challenges
How We Support Your Team
Outdated EAPs go unused & keep employees waiting weeks for the support they need.
Low Usage, Long Wait Times
Your team can book with our Australian counsellors within 24 hours, choosing the counsellor that’s right for them in our app. We make it easy to get support when it matters most, so your team stays in control.
Specialised support based on needs
Results:
Helps meet legal obligations
Employees feel valued and supported
Proactive Resources & Leadership Training
Every team member gains access to personalised wellness content, early intervention tools, and preventive resources, while leaders receive targeted training to confidently support and lead their teams.
Wellness content and resources
Results:
Leadership training to strengthen teams
Higher engagement rates of 40% +
Same Day EAP Support
Loved By Australian Employers
- People's wellbeing seems to be the forefront of many of your decisions as an organisation. This is exactly what we were looking for.
I love that my team can reach out and speak to someone the same day. - Mindway was the first thing that came through the search engine and I am very happy that it did! I wouldn't choose any other provider for our company. I have already recommended Mindway to 4 companies.
- Ryder & the team are amazing - thank you for your on-going support. I also know our team are using the services, which is great. I love that we are supporting our team!
Flexible Plans
Customised to your organisation
Customised to your organisation
Flexible Access
Starter EAP
Starter EAP
Ideal for organisations that want to scale as needed. Access support on your terms, with a simple quote to get started.
Included in Starter:
✔️ Session-based pricing
✔️ Proactive wellness content
✔️ Support within 24 hours
✔️ Promotional material
✔️ Real-time analytics
All Inclusive
Complete EAP
Complete EAP
Best for teams seeking consistent, proactive support with built-in sessions and added value for leaders.
Includes everything in PAYG, plus:
✔️ Set sessions included per employee, per year.
✔️ Dedicated program specialist
✔️ Priority critical incident support
✔️ Monthly live leadership/manager training (mental health, leadership, communication & more)
Frequently Asked Questions
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
An EAP provides confidential support for employees through counseling, coaching, and referrals. Services typically include mental health counselling and wellbeing programs. Plans can be customized based on your business’s needs.
EAP pricing varies depending on the plan. We offer flexible options: per-use models or set fee structures for counselling sessions, billed monthly or annually. Costs are structured to offer value, improving employee engagement and reducing turnover.
Success is measured through employee engagement rates, feedback surveys, and tracking reductions in absenteeism or turnover. Our plans include built-in engagement guarantees to ensure you get the most from your investment.
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however share basic reason for counselling eg. work stress to you (the employer) to identify areas for potential improvement.
Our registered Australian counsellors are highly experienced professionals who provide compassionate support for a wide range of personal and workplace challenges.
All our counsellors are registered with ACA and/or PACFA, the recognised peak bodies for counselling in Australia.
All our counsellors are registered with ACA and/or PACFA, the recognised peak bodies for counselling in Australia.
Rated 4.8/5 stars
Get Tailored EAP Quote
Support your team with personalised and fast support. Fill out the form below to get a personalised EAP for your organisation.
We never share your info with anyone
Supporting 10,000+ Employees, HR Teams & Owners
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We made the switch to Mindway
"We recently made the switch to Mindway and couldn't be happier with the decision. The setup process was seamless, and the transition felt really well supported from the outset. Feedback from our team has been overwhelmingly positive, which has been fantastic to see. The additional resources, like leadership webinars and structured annual planning schedules, have added real value at an organisational level."
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Was a breeze
"Setting up Mindway for our clinic was a very easy process. Everyone loves the app with all of its different meditations, sleep support and daily emotion tracker. Quite a few of the team have utilised the counselling services and found the whole process very simple. I can highly recommend this company."
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Highly responsive and well supported
"Ryder has been great and responsive to work with while setting up the EAP from a management perspective. I have had a great response from staff who have shared with me that they have used both the app and counselling services, noting that it has helped them a lot."