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Support your employees with an EAP that
delivers personalised, practical support -
built for real employee impact.
Turn stressed staff
into thriving teams.
10,000+ Happy Employees
Custom Solutions for Your Team
Personalised support programs designed to meet your employees' unique needs.
Trusted, Local Care
Employees receive support from Australian counsellors who understand all challenges.
Mental Health Support Anytime
Convenient access to tools and resources to support employee wellbeing, 24/7.
We Deliver Real Employee Impact
Whether you're choosing your first EAP or replacing an existing, one goal is always clear: to support and engage your staff without breaking the budget. At Mindway EAP, we make this possible - whether you're a large organisation or a startup. Say goodbye to long wait times and hello to proactive, impactful support.
Tailored EAP
Engaging Staff
Traditional EAPs fall short, supporting only 5% of employees seeking immediate counselling, leaving 95% of staff without meaningful support.
We’re transforming that with our approach that combines proactive well-being resources, like mindfulness content for stress and sleep, with modernised counselling that allows employees to book directly with their preferred counsellor.
The best part? It doesn’t just sound good - it works. Mindway achieves industry-leading results with an average 30% usage rate. With us, you’re not just checking a box - you’re making a measurable, meaningful investment in your people.
We’re transforming that with our approach that combines proactive well-being resources, like mindfulness content for stress and sleep, with modernised counselling that allows employees to book directly with their preferred counsellor.
The best part? It doesn’t just sound good - it works. Mindway achieves industry-leading results with an average 30% usage rate. With us, you’re not just checking a box - you’re making a measurable, meaningful investment in your people.
Get My Tailored Quote
On-Demand Counselling
When staff need support, it needs to be timely and personalised. With Mindway, employees are matched with the right counsellor for their unique needs - Within 24 hours and just 2 clicks!
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Loved By Australian Employers
- Jade, Clinic Manager
Childcare CentreI have been working with Mindway, creating an EAP for our clinic. They have designed a good program and there has been great communication along the way. - 29% of staff use services - Marvin, Director
Technology ServicesUsed an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture. 36% of staff use services. - Richard, Director
NDIS SupportI've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large. 25% of staff use services.
Our Plans
Custom packages are available upon request based on organisation needs.
Starter
Best for 0-19 staff
✔️ EAP Platform Access
✔️ Tailored Wellbeing Program
✔️ Pay As You Go Counselling
✔️ Usage Statistics
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Standard EAP
Best for 20-100 staff
✔️ EAP Platform Access
✔️ Tailored Wellbeing Program
✔️ Includes 3 Sessions/Employee
✔️ Real-time Analytics
✔️ Dedicated Program Manager
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Recommended
Premium EAP
Best for 100+ Staff
Premium EAP
Best for 100+ Staff
Everything in Standard, Plus
✔️ Real-time Advanced Analytics
✔️ Family Access Included
✔️ Custom Launch Material
✔️ Manager Development Program
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Frequently Asked Questions
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
An EAP provides confidential support for employees through counseling, coaching, and referrals. Services typically include mental health counselling and wellbeing programs. Plans can be customized based on your business’s needs.
EAP pricing varies depending on the plan. We offer flexible options: per-use models or set fee structures for 3 or 5 counselling sessions, billed monthly or annually. Costs are structured to offer value, improving employee engagement and reducing turnover.
Success is measured through employee engagement rates, feedback surveys, and tracking reductions in absenteeism or turnover. Our plans include built-in engagement guarantees to ensure you get the most from your investment.
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however share basic reason for counselling eg. work stress to you (the employer) to identify areas for potential improvement.
Our registered Australian counsellors are highly experienced professionals, providing compassionate support for a wide range of personal and workplace challenges.
"We’re extremely satisfied with the services and counselling provided. It’s great to see our staff benefiting from it." 28% of staff use services
Priya, HR Director
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Ready to enhance your employee support with a tailored EAP program? Fill out the form below to get a personalised quote for your organisation.
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Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.
Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.