Meet New Psychosocial Laws, Avoid Costly Penalties
All workplaces in Australia are required to manage psychological (mental) health risks. Our EAP helps you meet those obligations, reduce your legal risk, and support your people.
New Psychosocial Regulations
Loved by 10,000+ Australian employees
What Australian Law Requires
Under WHS laws, employers must take all reasonably practicable steps to protect both the physical and psychological health of workers.
National (Safe Work Australia)
The Model WHS Regulations and Code of Practice – Managing Psychosocial Hazards at Work require employers to:
- Identify and manage risks from psychosocial hazards (e.g. bullying, harassment, excessive workloads, poor management, exposure to trauma).
- Implement and review controls.
- Consult with employees.
Victoria (from December 2025)
New WorkSafe Victoria regulations will make psychosocial risk management an explicit legal requirement, treating these hazards the same as physical ones.
Employer Duties:
Employer Duties:
- Identify psychosocial hazards.
- Assess, eliminate, or reduce associated risks.
- Consult with staff and health & safety reps.
- Review controls when circumstances change.
- Keep records of hazards, controls, and reviews.
Failure to meet these obligations leads to:
Large Fines of $50,000+
Workers’ compensation and injury claims
Reputational and operational damage
Helps mitigate harm from psychosocial hazards when they occur, reducing the likelihood and severity of psychological injury claims. Demonstrates that appropriate support was provided.
Specialised support based on needs
Results:
Reduces business risk
Employees feel valued and supported
Proactive Resources & Leadership Training
Proactive resources and leader training help identify and address psychosocial risks early. This can lower the likelihood of psychological injury claims & demonstrate the organisation has taken reasonable steps to meet its WHS obligations.
Wellness content and resources
Results:
Leadership training to strengthen teams
Higher engagement rates of 40% +
Same Day Support
Mindway EAP plays a critical to help you meet your legal obligations and reducing your risk in practice. Here’s what we can do, and why it helps:
Reduce Your Risk & Meet Compliance
Loved By Australian Employers
- I have been working with Mindway, creating an EAP for our clinic. They have designed a good program and there has been great communication along the way. 29% of staff use services
- Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture.
36% of staff use services. - I've been using Mindway EAP for some time, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team.
25% of staff use services.
"We’re extremely satisfied with the services and support provided. It’s great to see our staff benefiting from it." 28% of staff use services
Priya, HR Director
Rated 4.8/5 stars
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Supporting 10,000+ Employees, HR Teams & Owners
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Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large"
25% of staff use services
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One Of The Best
"Used 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture."
36% of staff use services
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Google Review
"Ryder has been great and responsive to work with while setting up the EAP from a management perspective. I have had a great response from staff who have shared with me that they have used both the app and counselling services, noting that it has helped them a lot"