Mindway EAP Articles
Mindway EAP is a leading Australian provider of Employee Assistance Programs, offering expert guidance and support for both SMBs and enterprise clients.
Flexible Plans
Customised to your organisation
Customised to your organisation
Flexible Access
Starter EAP
Starter EAP
Ideal for organisations that want to scale as needed. Access support on your terms, with a simple quote to get started.
Included in Starter:
✔️ Session-based billing
✔️ Proactive wellness content
✔️ Support within 24 hours
✔️ Real-time analytics
All Inclusive
Complete EAP
Complete EAP
Best for teams seeking consistent, proactive support with built-in sessions and added value for leaders.
Includes everything in Starter, plus:
✔️ Included sessions for employees
✔️ Family access
✔️ Leadership training & team workshops
✔️ Critical incident support
Frequently Asked Questions
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
An EAP provides confidential support for employees through counseling, coaching, and referrals. Services typically include mental health counselling and wellbeing programs. Plans can be customized based on your business’s needs.
EAP pricing varies depending on the plan. We offer flexible options: per-use models or set fee structures for sessions. Costs are structured to offer value, on average returning $8 per $1 spent.
Success is measured through employee engagement rates, feedback surveys, and tracking reductions in absenteeism or staff turnover.
Yes. All EAP services are strictly confidential. Information about an employee's sessions and personal details is never shared with the employer. We do, however, provide high-level, de-identified insights into the general reasons employees seek support (such as work-related stress), helping you identify opportunities to improve workplace wellbeing without compromising individual privacy.
We can have your program ready within 30 minutes. There's no lengthy onboarding process or complex paperwork. Once you're ready to go, so are we. Your employees can start accessing support the same day. The quickest way to get started is to request a quote.
Rated 4.8/5 stars
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Supporting 10,000+ Employees, HR Teams & Owners
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We made the switch to Mindway
"We recently made the switch to Mindway and couldn't be happier with the decision. The setup process was seamless, and the transition felt really well supported from the outset. Feedback from our team has been overwhelmingly positive, which has been fantastic to see. The additional resources, like leadership webinars and structured annual planning schedules, have added real value at an organisational level."
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Was a breeze
"Setting up Mindway for our clinic was a very easy process. Everyone loves the app with all of its different meditations, sleep support and daily emotion tracker. Quite a few of the team have utilised the counselling services and found the whole process very simple. I can highly recommend this company."
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Highly responsive and well supported
"Ryder has been great and responsive to work with while setting up the EAP from a management perspective. I have had a great response from staff who have shared with me that they have used both the app and counselling services, noting that it has helped them a lot."