Support Your Team Through
Any Challenge
Any Challenge
When employees face stress, personal difficulties, or life challenges, they need genuine support. Not just a phone number in a drawer.
Employee Assistance Program (EAP)
Loved by 80+ companies • 10,000+ employees supported
How We Support Your Team
With Mindway, your team can choose a counsellor who feels right for them, and book within 24 hours.
Whether it’s online or by phone, they’re in control of how and when they get support.
When people can pick who they speak to, they’re more likely to reach out, feel safe, and keep coming back... which means better outcomes for them and for you.
Whether it’s online or by phone, they’re in control of how and when they get support.
When people can pick who they speak to, they’re more likely to reach out, feel safe, and keep coming back... which means better outcomes for them and for you.
Support through stress & burnout
Results:
Personalised & relevant support
Employees feel valued and supported
Proactive, Not Reactive
Each team member gets access to curated wellness content, personalised recommendations, and timely self-help tools based on their needs.
From daily meditations to sleep support and focus strategies, we deliver the right resources at the right time, before challenges escalate.
From daily meditations to sleep support and focus strategies, we deliver the right resources at the right time, before challenges escalate.
Wellness content and resources
Results:
Early intervention tools
Higher engagement rates of 30-40%
Mindway App
The Results Speak for Themselves
95%
4x
12-24hr
Said they recommended our platform to colleagues
higher usage than traditional EAPs
Support turnaround times
When employee support, proactive wellness resources, and leadership development work together, you get the retention and culture outcomes that drive business success.
Your Team, Their Choice
Mindway EAP
Behind every team member is a person, dealing with stress, relationships and life’s unexpected curveballs. When people don’t have the right support, motivation fades, performance dips and great people leave.
When People Struggle, Performance Suffers
Make employees feel genuinely valued and cared for
Reduce personal and workplace risks
We Help Teams Feel Stronger Together
Help people through stress, burnout, and overwhelm
The Challenge
Every Team Faces
Every Team Faces
Loved By Australian Employers
- I have been working with Mindway, creating an EAP for our clinic. They have designed a good program and there has been great communication along the way. 29% of staff use services
- Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture.
36% of staff use services. - I've been using Mindway EAP for some time, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team.
25% of staff use services.
Flexible Plans
Customised to your organisation
Customised to your organisation
PAYG EAP
Flexible Support - Billed Per Session
Flexible Support - Billed Per Session
Ideal for organisations that want to start small and scale as needed. Only pay when your team uses the service.
Included in PAYG:
✔️ Pay per session model
✔️ Tailored Mindfulness Program
✔️ Professional support within 12–36 hours
✔️ 24/7/365 booking number
✔️ Real-time analytics portal
Get Tailored Quote
Complete EAP
All-Inclusive Support
All-Inclusive Support
Best for teams seeking consistent, proactive support with built-in sessions and added value for managers and leaders.
Includes everything in PAYG, plus:
✔️ Set sessions included per employee, per year.
✔️ Dedicated program specialist
✔️ Priority critical incident support
✔️ Monthly live leadership/manager training (mental health, leadership, communication & more)
Get Tailored Quote
Frequently Asked Questions
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
An EAP provides confidential support for employees through counseling, coaching, and referrals. Services typically include mental health counselling and wellbeing programs. Plans can be customized based on your business’s needs.
EAP pricing varies depending on the plan. We offer flexible options: per-use models or set fee structures for 3 counselling sessions, billed monthly or annually. Costs are structured to offer value, improving employee engagement and reducing turnover.
Success is measured through employee engagement rates, feedback surveys, and tracking reductions in absenteeism or turnover. Our plans include built-in engagement guarantees to ensure you get the most from your investment.
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however share basic reason for counselling eg. work stress to you (the employer) to identify areas for potential improvement.
Our registered Australian counsellors are highly experienced professionals who provide compassionate support for a wide range of personal and workplace challenges.
All our counsellors are registered with ACA and/or PACFA, the recognised peak bodies for counselling in Australia.
All our counsellors are registered with ACA and/or PACFA, the recognised peak bodies for counselling in Australia.
"We’re extremely satisfied with the services and counselling provided. It’s great to see our staff benefiting from it." 28% of staff use services
Priya, HR Director
Rated 4.8/5 stars
Get Tailored EAP Quote
Support your team with personalised and fast support. Fill out the form below to get a personalised EAP for your organisation.
We never share your info with anyone
Supporting 10,000+ Employees, HR Teams & Owners
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Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large"
25% of staff use services
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One Of The Best
"Used 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture."
36% of staff use services
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Google Review
"Ryder has been great and responsive to work with while setting up the EAP from a management perspective. I have had a great response from staff who have shared with me that they have used both the app and counselling services, noting that it has helped them a lot"