- Tailored EAP
to Support All StaffGeneric EAPs often fall short in healthcare settings, with only 5% of staff accessing counselling. At Mindway, we understand the unique pressures of healthcare work, long hours, high stress and emotional demands. That’s why we take a proactive approach to well-being, offering practical tools for managing stress, improving sleep, and building resilience. Our modernised counselling model allows staff to book directly with their preferred counsellor, ensuring fast, confidential access to Australia’s best professionals. The result? Leading usage rates of 30% and real support when it’s needed most. -
On-Demand
Counselling
Get My Tailored QuoteFor EAPs to be effective, it needs to be timely, accessible and personalised. At Mindway, we ensure quick and trustworthy care by allowing your employees to connect with their preferred counsellor in 24 hours and just 2 clicks. - Delivering ROI
for Real ImpactFor every dollar invested in our program, we deliver a proven 7–8x ROI for your organisation. These savings come from reduced absenteeism, lower turnover, and less time spent by managers on workplace issues—driving both employee wellbeing and business performance.
Why Healthcare Companies Are
Choosing Mindway EAP
Choosing Mindway EAP
Features
Typical EAP
Mindway EAP
Mental Health Counselling
24/7/365 Booking Hotline
Avg. Counselling Wait Time
5+ Days
12-24hr
In-App Counselling Booking
Proactive Mindfulness and Sleep App
Specialised program for the healthcare Industry
Avg. Engagement Rate in the healthcare industry
3-5%
30% - 40%
“
I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large.
30% of staff use services.
30% of staff use services.
Flexible Plans
Customised to your organisation
Customised to your organisation
Flexible Access
Starter EAP
Starter EAP
Ideal for organisations that want to scale as needed. Access support on your terms, with a simple quote to get started.
Included in Starter:
✔️ Session-based billing
✔️ Proactive wellness content
✔️ Support within 24 hours
✔️ Real-time analytics
All Inclusive
Complete EAP
Complete EAP
Best for teams seeking consistent, proactive support with built-in sessions and added value for leaders.
Includes everything in Starter, plus:
✔️ Sessions included per employee, per year.
✔️ Priority critical incident support
✔️ Monthly live leadership/manager training (mental health, leadership, communication & more)
Frequently Asked Questions
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
An EAP provides confidential support for employees through counseling, coaching, and referrals. Services typically include mental health counselling and wellbeing programs. Plans can be customized based on your business’s needs.
EAP pricing varies depending on the plan. We offer flexible options: per-use models or set fee structures for sessions. Costs are structured to offer value, improving employee engagement and reducing turnover.
Success is measured through employee engagement rates, feedback surveys, and tracking reductions in absenteeism or turnover. Our plans include built-in engagement guarantees to ensure you get the most from your investment.
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however share basic reason for counselling eg. work stress to you (the employer) to identify areas for potential improvement.
We can have your program fully configured and ready to use within 30 minutes. There's no lengthy onboarding process or complex paperwork. Once you're ready to go, so are we. Your employees can start accessing support the same day.
Rated 4.8/5 stars
Get Tailored EAP Quote
Support your team with personalised and fast support. Fill out the form below to get a personalised EAP for your organisation.
We never share your info with anyone
Supporting 10,000+ Employees, HR Teams & Owners
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We made the switch to Mindway
"We recently made the switch to Mindway and couldn't be happier with the decision. The setup process was seamless, and the transition felt really well supported from the outset. Feedback from our team has been overwhelmingly positive, which has been fantastic to see. The additional resources, like leadership webinars and structured annual planning schedules, have added real value at an organisational level."
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Was a breeze
"Setting up Mindway for our clinic was a very easy process. Everyone loves the app with all of its different meditations, sleep support and daily emotion tracker. Quite a few of the team have utilised the counselling services and found the whole process very simple. I can highly recommend this company."
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Highly responsive and well supported
"Ryder has been great and responsive to work with while setting up the EAP from a management perspective. I have had a great response from staff who have shared with me that they have used both the app and counselling services, noting that it has helped them a lot."