Our Solutions ------ Compare ------Our Plans
Individuals in healthcare face unique stressors. Support your team with an EAP designed to provide effective support for healthcare professionals.
Tailored EAP for the Healthcare Industry
10,000+ Happy Employees
Tailored EAP
to Support All Staff
to Support All Staff
Generic EAPs often fall short in healthcare settings, with only 5% of staff accessing counselling. At Mindway, we understand the unique pressures of healthcare work, long hours, high stress and emotional demands. That’s why we take a proactive approach to well-being, offering practical tools for managing stress, improving sleep, and building resilience. Our modernised counselling model allows staff to book directly with their preferred counsellor, ensuring fast, confidential access to Australia’s best professionals. The result? Leading usage rates of 30% and real support when it’s needed most.
On-Demand
Counselling
For EAPs to be effective, it needs to be timely, accessible and personalised. At Mindway, we ensure quick and trustworthy care by allowing your employees to connect with their preferred counsellor in 24 hours and just 2 clicks.
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Delivering ROI
for Real Impact
for Real Impact
For every dollar invested in our program, we deliver a proven 7–8x ROI for your organisation. These savings come from reduced absenteeism, lower turnover, and less time spent by managers on workplace issues—driving both employee wellbeing and business performance.
Why Healthcare Companies Are
Choosing Mindway EAP
Choosing Mindway EAP
Features
Typical EAP
Mindway EAP
Mental Health Counselling
24/7/365 Booking Hotline
Avg. Counselling Wait Time
5+ Days
12-24hr
In-App Counselling Booking
Proactive Mindfulness and Sleep App
Specialised program for the healthcare Industry
Avg. Engagement Rate in the healthcare industry
3-5%
30% - 40%
“
I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large.
30% of staff use services.
30% of staff use services.
Our Plans
Starter
Best for 0-19 staff
✔️ EAP Platform Access
✔️ Tailored Wellbeing Program
✔️ Pay As You Go Counselling
✔️ Usage Statistics
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Standard EAP
Best for 20-100 staff
✔️ EAP Platform Access
✔️ Tailored Wellbeing Program
✔️ Includes 3 Sessions/Employee
✔️ Real-time Analytics
✔️ Dedicated Program Manager
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Recommended
Premium EAP
Best for 100+ Staff
Premium EAP
Best for 100+ Staff
Everything in Standard, Plus
✔️ Includes 5 Sessions/Employee
✔️ Real-time Advanced Analytics
✔️ Family Access Included
✔️ Custom Launch Material
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Frequently Asked Questions
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
We provide confidential support for employees through counselling, coaching, and referrals. Services typically include mental health counselling and wellbeing programs. Plans can be customized based on your business’s needs.
EAP pricing varies depending on the plan. We offer flexible options: per-use models or set fee structures for 3 counselling sessions, billed monthly or annually. Costs are structured to offer value, improving employee engagement and reducing turnover.
Success is measured through employee engagement rates, feedback surveys, and tracking reductions in absenteeism or turnover. Our plans include built-in engagement guarantees to ensure you get the most from your investment.
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however share basic reason for counselling eg. work stress to you (the employer) to identify areas for potential improvement.
Our registered Australian counsellors are highly experienced professionals, providing compassionate support for a wide range of personal and workplace challenges.
"We’re extremely satisfied with the services and counselling provided. It’s great to see our staff benefiting from it." 28% of staff use services
Priya, HR Director
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Ready to enhance your employee support with a tailored EAP program? Fill out the form below to get a personalised program for your organisation.
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Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.
Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.