About Mindway
Ryder Mckenzie
Program Director & Founder
Mindway started four years ago with a simple mission to help Australians reduce stress, sleep better, and live with a greater sense of balance and purpose.

In the beginning, we worked directly with individuals. But before long, businesses began reaching out. They saw the impact Mindway was having on people’s lives and wanted that same kind of genuine support for their teams.

At the time, most Employee Assistance Programs were outdated, uninspiring and barely used. Companies were paying tens of thousands for a service only a handful of employees accessed. Many ended up dropping their EAPs altogether, not because they didn’t care about wellbeing, but because the system just wasn’t working.

That’s when our purpose evolved to build an EAP people actually want to use... One that feels human, approachable, and genuinely helpful.

Unlike many in the space, we’re customer-led, not venture capital-driven.
We work directly with the companies and people we serve to build around for needs. This means you'll receive a service that enhances day by day, helping you see a real return on wellbeing.

We believe if you're looking to make support easy to access, meaningful to engage with, and something teams are proud to be part of, you should be using Mindway.
Loved By Australian Employers
  • Jade, Clinic Manager
    Childcare Centre
    I have been working with Mindway, creating an EAP for our centre. They have designed a good program and there has been great communication along the way. - 29% of staff use services
  • Marvin, Director
    Technology Services
    Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture. 36% of staff use services.
  • Richard, Director
    NDIS Support
    I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large. 25% of staff use services.

Flexible Plans
Customised to your organisation
PAYG EAP
Flexible Support - Billed Per Session

Ideal for organisations that want to start small and scale as needed. Only pay when your team uses the service.


Included in PAYG:

✔️ Pay per session model

✔️ Tailored Mindfulness Program

✔️ Professional support within 12–36 hours

✔️ 24/7/365 booking number

✔️ Real-time analytics portal

+ see full benefits

Get Tailored Quote
Complete EAP
All-Inclusive Support

Best for teams seeking consistent, proactive support with built-in sessions and added value for managers and leaders.


Includes everything in PAYG, plus:

✔️ Set sessions included per employee, per year.

✔️ Dedicated program specialist

✔️ Priority critical incident support

✔️ Monthly live leadership/manager training (mental health, leadership, communication & more)

+ see full benefits

Get Tailored Quote
Frequently Asked Questions
"We’re extremely satisfied with the services and counselling provided. It’s great to see our staff benefiting from it." 28% of staff use services
Priya, HR Director