About Mindway EAP

Our Mission: To empower businesses to create a healthier, more productive workplace by offering tailored Employee Assistance Programs designed for real impact.
We specialise in customisable EAP solutions that not only address mental health and stress management but also improve employee retention and productivity. Our programs are designed with flexibility to meet your company’s unique needs, ensuring real, measurable results.

Our mission is simple yet powerful: to create a healthier, more supportive workplace where everyone can thrive. We believe that integrating tailored mindfulness programs into employee's day can significantly improve well-being, boost productivity, and create a more positive, collaborative work environment.

By prioritizing mental health and mindfulness, we aim to ensure that every staff member feels valued, supported, and equipped to perform at their best.
Our Core Team
  • Ryder McKenzie
    Founder & Program Director
    Ryder, the founder of Mindway, started the company in 2022 with the belief that a little support can go a long way. Previously working in the design field, he identified a gap where existing Employee Assistance Programs (EAPs) were underutilised. Recognising the need for change, Ryder is passionate about fostering real connections and improving work-life for individuals across various industries.
  • Yvette Leech
    Lead Counsellor
    Yvette Leech is a compassionate Level 2 Clinical Counsellor specializing in Emotionally Focused Therapy (EFT). She supports individuals facing depression, trauma, anxiety, stress, addiction, grief, and work-life challenges. Yvette creates a non-judgmental, empathetic space where clients feel understood and empowered.
  • Emad Rashid
    Tech Lead
    Emad Rashid is an exceptional developer known for his creativity and technical prowess. With a knack for solving complex problems and a passion for innovation, Emad consistently delivers outstanding digital solutions. His dedication to quality and his ability to bring fresh ideas to the table make him an invaluable asset to Mindway.
  • Usama Khan
    Tech Lead
    Usama Khan is a skilled developer with a passion for creating seamless and innovative digital experiences. With a keen eye for detail and a commitment to excellence, Usama brings ideas to life through clean, efficient code. Whether it's building a robust backend or designing intuitive user interfaces, Usama is dedicated to meet the highest standards.
  • Simon Bartz
    Counsellor
    Simon Bartz is a Level 1 Clinical Counsellor dedicated to providing a supportive, non-judgmental space where you feel heard and respected. Specializing in men’s mental health, addiction counselling, grief, personal challenges, stress, and work conflict resolution, Simon offers a warm, empathetic approach to help you explore your thoughts and emotions.
Loved By Australian Employers
  • Jade, Clinic Manager
    Childcare Centre
    I have been working with Mindway, creating an EAP for our centre. They have designed a good program and there has been great communication along the way. - 29% of staff use services
  • Marvin, Director
    Technology Services
    Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture. 36% of staff use services.
  • Richard, Director
    NDIS Support
    I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large. 25% of staff use services.

Our EAP Plans

Pay As You Go

✔️ EAP Platform Access

✔️ Tailored Wellbeing Program

✔️ Pay As You Go Counselling

✔️ Real-Time Usage Statistics

✔️ Dedicated Program Manager

Get Tailored Quote

Premium EAP

✔️ EAP Platform Access

✔️ Tailored Wellbeing Program

✔️ Includes 5 Sessions/Employee

✔️ Real-Time Usage Statistics

✔️ Dedicated Program Manager

✔️ Manager Development Program

✔️ Custom Launch Material

Get Tailored Quote
EAP FAQ Section

Frequently Asked Questions

What benefits can an EAP provide for my business?
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
How does an EAP work, and what services are included?
An EAP provides confidential support for employees through counseling, coaching, and referrals. Services typically include mental health counselling and wellbeing programs. Plans can be customized based on your business’s needs.
How much does an EAP cost, and what are the pricing options?
EAP pricing varies depending on the plan. We offer flexible options: per-use models or set fee structures for 3 or 5 counseling sessions annually. Costs are structured to offer value, improving employee engagement and reducing turnover.
How do I measure the success of an EAP?
Success is measured through employee engagement rates, feedback surveys, and tracking reductions in absenteeism or turnover. Our plans include built-in engagement guarantees to ensure you get the most from your investment.
Is the use of EAP services confidential?
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however share basic reason for counselling eg. work stress to you (the employer) to find identify areas for potential improvement.
"We’re extremely satisfied with the services and counselling provided. It’s great to see our staff benefiting from it." 28% of staff use services
Priya, HR Director

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