An independent, Australian-owned EAP built around one idea: support your team actually wants to use.
Mindway started four years ago with a simple mission: to help Australians reduce stress, sleep better, and live with a greater sense of balance and purpose. In the beginning, we worked directly with individuals. But before long, businesses began reaching out. They saw the impact Mindway was having on people's lives and wanted that same kind of genuine support for their teams.
At the time, most Employee Assistance Programs were outdated, uninspiring and barely used. Companies were paying tens of thousands for a service only a handful of employees accessed. Many ended up dropping their EAPs altogether, not because they didn't care about wellbeing, but because the system just wasn't working.
That's when our purpose evolved: to build an EAP people actually want to use. One that feels human, approachable, and genuinely helpful.
Unlike many global corporate providers that offer EAP as one of many services, we're an independent, Australian-owned and founder-run provider focused solely on delivering a high-quality Employee Assistance Program for the Australian workforce. We work directly with the companies and people we serve to build around their needs. This means you'll receive a service that improves day by day, helping you see a real return on wellbeing.
We believe that if you're looking to make support easy to access, meaningful to engage with, and something teams are proud to be part of, you should be using Mindway.
The things our clients tell us mattered most when they chose us.
Our client base is Australian businesses, and we build everything around them. From onboarding to reporting, the whole experience is shaped by the teams we serve, so you are never the afterthought client.
Your dedicated onboarding manager gets your team set up fast, with launch comms and manager guides done for you, so support is available almost as soon as you say go.
Counselling is the core, but our plans also cover wellness workshops and manager support, so your team gets help across the full picture of wellbeing.
Choose a starter plan with pay as you go session fees or a fixed fee plan with everything included. Either way, pricing is clear and upfront with no lock-in contracts and no surprises.
Ideal for organisations that want to scale as needed. Access support on your terms, with a simple quote to get started.
Included in Starter:
✔️ Session-based billing
✔️ Proactive wellness content
✔️ Support within 24 hours
✔️ Real-time analytics
Best for teams seeking consistent, proactive support with built-in sessions and added value for leaders.
Includes everything in Starter, plus:
✔️ Included sessions for employees
✔️ Family access
✔️ Leadership training & team workshops
✔️ Critical incident support
Support your team with personalised and fast support. Fill out the form below to get a personalised EAP for your organisation.