Average EAP Cost in Australia for 2026
A number of individuals, as of the beginning of this year, are of the opinion that the Employee Assistance Program in Australia costs each worker between thirty and eighty thousands of dollars annually. In most cases, this entails attending a certain number of treatment sessions, making use of websites that provide assistance, and seeking straightforward guidance from a supervisor. For businesses that provide more comprehensive coverage, such as limitless treatment, access to specialists, or assured access across the country, the annual cost per employee might be anywhere from $100 to $200. To smaller teams, this may appear to be a significant amount of money; however, consider the amount of money that is lost when members of the team resign, arrive late, or get exhausted. Generally speaking, it is a great deal more than what was first put in. The establishment of an employee assistance program (EAP) for the entire team would not be very expensive, although the cost of hiring a new member of staff may be rather high.
Common Pricing Models
What’s Included in the Cost
Factors That Influence Cost
Why Cost Shouldn’t Be the Only Factor
Ideal for organisations that want to start small and scale as needed. Only pay when your team uses the service.
Included in PAYG:
✔️ Pay per session model
✔️ Tailored Mindfulness Program
✔️ Professional support within 12–36 hours
✔️ 24/7/365 booking number
✔️ Real-time analytics portal
Best for teams seeking consistent, proactive support with built-in sessions and added value for managers and leaders.
Includes everything in PAYG, plus:
✔️ Set sessions included per employee, per year.
✔️ Dedicated program specialist
✔️ Priority critical incident support
✔️ Monthly live leadership/manager training (mental health, leadership, communication & more)
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