Average EAP Cost in Australia for 2026
As of the beginning of this year, a number of people are of the view that the Employee Assistance Program in Australia costs each worker between thirty and eighty thousand dollars yearly. This is the opinion of a number of persons. Attending a certain number of therapy sessions, making use of websites that offer support, and obtaining simple instruction from a supervisor are the majority of the steps that are required to accomplish this. If a company offers more complete coverage, such as unlimited treatment, access to experts, or guaranteed access throughout the country, the yearly cost per employee might range anywhere from $100 to $200. This is because such organizations offer more thorough coverage. Consider the amount of money that is lost when members of the team resign, arrive late, or become weary. This may appear to be a considerable amount of money to smaller teams; nevertheless, it is important to keep in mind that this amount of money is lost. In general, it is a significant amount more than what was initially put in by the individual. In spite of the fact that the cost of recruiting a new member of staff can be rather high, the implementation of an employee assistance program (EAP) for the entire team would not be particularly expensive.
Common Pricing Models
What’s Included in the Cost
Factors That Influence Cost
Why Cost Shouldn’t Be the Only Factor
Ideal for organisations that want to start small and scale as needed. Only pay when your team uses the service.
Included in PAYG:
✔️ Pay per session model
✔️ Tailored Mindfulness Program
✔️ Professional support within 12–36 hours
✔️ 24/7/365 booking number
✔️ Real-time analytics portal
Best for teams seeking consistent, proactive support with built-in sessions and added value for managers and leaders.
Includes everything in PAYG, plus:
✔️ Set sessions included per employee, per year.
✔️ Dedicated program specialist
✔️ Priority critical incident support
✔️ Monthly live leadership/manager training (mental health, leadership, communication & more)
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