You’ll learn what an EAP is, how it works, and why it’s essential for small businesses. We’ll explore the core services offered, such as mental health counselling, wellbeing resources, and crisis support, and explain how these can improve workplace productivity and reduce absenteeism.

We’ll cover the leading EAP providers in Australia that are designed for small business needs, including Leapwell, Mindway, BetterHR, and EAP Assist. You’ll see what each offers, their pricing models, and the types of support they specialise in, so you can compare options easily.

Discover the most important factors when selecting a provider, such as accreditation, cultural awareness, flexible pricing, and whether services are available in-person, via telehealth, or online 24/7. We’ll also share tips on matching services to your company’s unique needs.

Get insights from actual employees and employers who have used EAP services. We’ll highlight positive experiences, potential drawbacks, and how businesses can increase engagement so staff actually use the service.

Learn step-by-step methods to roll out an EAP in your workplace, from introducing the service to staff, to maintaining awareness, to collecting de-identified usage data for program improvements, without breaching confidentiality.