Support your employees with an EAP that
delivers personalised, practical support -
built for real employee impact.
Helping Teams Thrive with Proactive Support.
10,000+ Happy Employees
Custom Solutions for Your Team
Personalised support programs designed to meet your employees' unique needs.
Trusted, Local Care
Employees receive support from Australian counsellors who understand all challenges.
Mental Health Support Anytime
Convenient access to tools and resources to boost employee wellbeing, 24/7.
Tailored EAP
Delivering Results
Traditional EAPs only support 5% of staff, leaving the other 95% without any benefit. At Mindway, we’re changing that. Our unique approach focuses on your goals and employee needs, resulting in an industry-leading 30% usage rate in the first year. With Mindway, you’re not just ticking a box, you’re investing in meaningful, measurable outcomes.
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On-Demand Counselling
When staff need support, it needs to be timely and personalised. With Mindway, employees are matched with the right counsellor for their unique needs—within 24 hours and just 2 clicks!
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Loved By Australian Employers
- Jade, Clinic Manager
Childcare CentreI have been working with Mindway, creating an EAP for our clinic. They have designed a good program and there has been great communication along the way. - 29% of staff use services - Marvin, Director
Technology ServicesUsed an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture. 36% of staff use services. - Richard, Director
NDIS SupportI've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large. 25% of staff use services.
Our Plans
Starter
Best for 0-19 staff
✔️ EAP Platform Access
✔️ Tailored Wellbeing Program
✔️ Pay As You Go Counselling
✔️ Usage Statistics
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Standard EAP
Best for 20-100 staff
✔️ EAP Platform Access
✔️ Tailored Wellbeing Program
✔️ Includes 3 Sessions/Employee
✔️ Real-time Analytics
✔️ Dedicated Program Manager
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Recommended
Premium EAP
Best for 100+ Staff
Premium EAP
Best for 100+ Staff
Everything in Standard, Plus
✔️ Includes 5 Sessions/Employee
✔️ Real-time Advanced Analytics
✔️ Family Access Included
✔️ Custom Launch Material
✔️ Manager Development Program
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Frequently Asked Questions
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
An EAP provides confidential support for employees through counseling, coaching, and referrals. Services typically include mental health counselling and wellbeing programs. Plans can be customized based on your business’s needs.
EAP pricing varies depending on the plan. We offer flexible options: per-use models or set fee structures for 3 or 5 counselling sessions, billed monthly or annually. Costs are structured to offer value, improving employee engagement and reducing turnover.
Success is measured through employee engagement rates, feedback surveys, and tracking reductions in absenteeism or turnover. Our plans include built-in engagement guarantees to ensure you get the most from your investment.
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however share basic reason for counselling eg. work stress to you (the employer) to identify areas for potential improvement.
Our registered Australian counsellors are highly experienced professionals, providing compassionate support for a wide range of personal and workplace challenges.
"We’re extremely satisfied with the services and counselling provided. It’s great to see our staff benefiting from it." 28% of staff use services
Priya, HR Director
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Ready to enhance your employee support with a tailored EAP program? Fill out the form below to get a personalised quote for your organisation.
🔒 We never share your info with anyone
Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.
Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.