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Breaking Down the EAP Packages:
A Quick Guide
A Quick Guide
Discover everything you need to know about Employee Assistance Program (EAP) packages, their benefits, and how they can improve workplace well-being.
What is an Employee Assistance Program (EAP)?
An Employee Assistance Program (EAP) is a workplace initiative designed to support employees in managing personal and professional challenges. These programs offer confidential resources and services to address issues like stress, family problems, legal matters, and substance abuse, contributing to overall workplace well-being.
1
Types of EAP Packages
EAP packages vary widely, catering to diverse organizational needs. Common types include:
- Basic EAP Packages: Limited scope with core features like counselling and referral services.
- Comprehensive EAP Packages: Expanded services, wellbeing platforms and counselling inclusive.
- Industry-Specific EAPs: Tailored for industries like healthcare, education, or manufacturing, addressing unique challenges.
- Global EAP Packages: Suitable for multinational corporations, offering cross-cultural resources and 24/7 support.
Other Types (What Mindway EAP Offers)
5. Customizable EAP Packages
Many EAP providers offer customizable options to suit specific organizational requirements. Customization might include:
- Incorporating telehealth and digital tools for convenience.
- Expanding services to include dependents and retirees.
2
Who Benefits from EAP Packages?
Who Benefits from EAP Packages?
EAP packages are a win-win solution for both employees and employers.
For Employees
For Employers
When effectively implemented, EAPs foster a thriving organizational ecosystem.
EAP packages are a win-win solution for both employees and employers.
For Employees
- Access to confidential, professional help, free of charge to them.
- Reduced stress and improved mental health.
For Employers
- Lower turnover rates.
- Enhanced productivity and workplace satisfaction.
- Seen as an employer of choice.
When effectively implemented, EAPs foster a thriving organizational ecosystem.
3
Measuring the ROI of EAP Package
Investing in EAPs yields measurable returns, such as:
- Reduced absenteeism and healthcare costs.
- Higher employee retention and engagement.
- Quantifiable improvements in productivity.
4
Comparing EAP Providers
Features
Mindway EAP
Competitor A
Competitor B
Australian Counsellors
Support Wait Time
~24 hours
2-3 days
5+ days
Online booking platform
Real-Time Reporting
Setup Time
2hrs
1 week
1-2 weeks
Dedicated Program Manager
Wellbeing Program
Australian Owned
Our EAP Plans
Pay As You Go
✔️ EAP Platform Access
✔️ Tailored Wellbeing Program
✔️ Pay As You Go Counselling
✔️ Real-Time Usage Statistics
✔️ Dedicated Program Manager
Get Tailored Quote
Recommended
Standard EAP
Standard EAP
✔️ EAP Platform Access
✔️ Tailored Wellbeing Program
✔️ Includes 3 Sessions/Employee
✔️ Real-Time Usage Statistics
✔️ Dedicated Program Manager
Get Tailored Quote
Premium EAP
✔️ EAP Platform Access
✔️ Tailored Wellbeing Program
✔️ Includes 5 Sessions/Employee
✔️ Real-Time Usage Statistics
✔️ Dedicated Program Manager
✔️ Manager Development Program
✔️ Custom Launch Material
Get Tailored Quote
Frequently Asked Questions
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
An EAP provides confidential support for employees through counseling, coaching, and referrals. Services typically include mental health counselling and wellbeing programs. Plans can be customized based on your business’s needs.
Our registered Australian counsellors are highly experienced professionals, providing compassionate support for a wide range of personal and workplace challenges.
EAP pricing varies depending on the plan. We offer flexible options: per-use models or set fee structures for 3 or 5 counselling sessions, billed monthly or annually. Costs are structured to offer value, improving employee engagement and reducing turnover.
Success is measured through employee engagement rates, feedback surveys, and tracking reductions in absenteeism or turnover. Our plans include built-in engagement guarantees to ensure you get the most from your investment.
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however share basic reason for counselling eg. work stress to you (the employer) to identify areas for potential improvement.
"We’re extremely satisfied with the services and counselling provided. It’s great to see our staff benefiting from it." 28% of staff use services
Priya, HR Director
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Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.
Reviews From Our Clients ↓
⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services.
⭐⭐⭐⭐⭐ (5/5) - One Of The Best
"Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.