The Complete Solution for Employee Wellbeing in Australia
We combine employee support, proactive resources, and leadership development to create workplaces where people thrive.
Employee Assistance Program (EAP) Australia
Loved by 80+ companies • 10,000+ employees supported
Custom Solutions for Your Team
Personalised support programs designed to meet your employees' unique needs.
Trusted, Local Care in Australia
Employees receive support from Australian counsellors who understand all challenges.
Mental Health Support Anytime
Convenient access to tools and resources to boost employee wellbeing, 24/7.
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Tailored EAP
Delivering Results
Get My Tailored QuoteTraditional EAPs only support 5% of staff, leaving the other 95% without any benefit. At Mindway, we’re changing that. Our unique approach focuses on your goals and employee needs, resulting in an industry-leading 30% usage rate in the first year. With Mindway, you’re not just ticking a box, you’re investing in meaningful, measurable outcomes. -
On-Demand Counselling
Get My Tailored QuoteWhen staff need support, it needs to be timely and personalised. With Mindway, employees are matched with the right counsellor for their unique needs—within 24 hours and just 2 clicks!
Loved By Employers in Australia
- Jade, Clinic Manager
Childcare CentreI have been working with Mindway, creating an EAP for our clinic. They have designed a good program and there has been great communication along the way. - 29% of staff use services - Marvin, Director
Technology ServicesUsed an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture. 36% of staff use services. - Richard, Director
NDIS SupportI've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large. 25% of staff use services.
Flexible Plans
Customised to your organisation
Customised to your organisation
PAYG EAP
Flexible Support - Billed Per Session
Flexible Support - Billed Per Session
Ideal for organisations that want to start small and scale as needed. Only pay when your team uses the service.
Included in PAYG:
✔️ Pay per session model
✔️ Tailored Mindfulness Program
✔️ Professional support within 12–36 hours
✔️ 24/7/365 booking number
✔️ Real-time analytics portal
Complete EAP
All-Inclusive Support
All-Inclusive Support
Best for teams seeking consistent, proactive support with built-in sessions and added value for managers and leaders.
Includes everything in PAYG, plus:
✔️ Set sessions included per employee, per year.
✔️ Dedicated program specialist
✔️ Priority critical incident support
✔️ Monthly live leadership/manager training (mental health, leadership, communication & more)
Frequently Asked Questions
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
An EAP provides confidential support for employees through counseling, coaching, and referrals. Services typically include mental health counselling and wellbeing programs. Plans can be customized based on your business’s needs.
EAP pricing varies depending on the plan. We offer flexible options: per-use models or set fee structures for 3 or 5 counselling sessions, billed monthly or annually. Costs are structured to offer value, improving employee engagement and reducing turnover.
Success is measured through employee engagement rates, feedback surveys, and tracking reductions in absenteeism or turnover. Our plans include built-in engagement guarantees to ensure you get the most from your investment.
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however share basic reason for counselling eg. work stress to you (the employer) to identify areas for potential improvement.
Our registered Australian counsellors are highly experienced professionals, providing compassionate support for a wide range of personal and workplace challenges.
Looking to enhance employee wellbeing and productivity in Australia? Our Employee Assistance Program in Australia provides tailored mental health and wellbeing support for businesses of all sizes. We offer confidential counselling, workplace training, and crisis intervention services designed to foster a healthy, resilient workforce.
Our EAP services are flexible and customizable, addressing issues such as stress, anxiety, workplace conflicts, and personal challenges that impact employee performance. With experienced professionals and a client-focused approach, we partner with organizations to create a positive workplace culture that prioritizes mental health and employee satisfaction.
Discover how our Employee Assistance Program in Australia can support your team and drive your business forward. Contact us today to learn more!
Our EAP services are flexible and customizable, addressing issues such as stress, anxiety, workplace conflicts, and personal challenges that impact employee performance. With experienced professionals and a client-focused approach, we partner with organizations to create a positive workplace culture that prioritizes mental health and employee satisfaction.
Discover how our Employee Assistance Program in Australia can support your team and drive your business forward. Contact us today to learn more!
"We’re extremely satisfied with the services and counselling provided. It’s great to see our staff benefiting from it." 28% of staff use services
Priya, HR Director
Rated 4.8/5 stars
Get Tailored EAP Quote
Support your team with personalised and fast support. Fill out the form below to get a personalised EAP for your organisation.
We never share your info with anyone
Supporting 10,000+ Employees, HR Teams & Owners
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Fantastic EAP
"I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large"
25% of staff use services
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One Of The Best
"Used 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture."
36% of staff use services
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Google Review
"Ryder has been great and responsive to work with while setting up the EAP from a management perspective. I have had a great response from staff who have shared with me that they have used both the app and counselling services, noting that it has helped them a lot"