The number of individuals in Australia who are aware of mental health issues has increased, which has led to an increase in the number of employee assistance programs (EAPs) that are utilized in the workplace. Not only do these programs help employers retain workers and reduce the number of employees who are absent from work, but they also make workplaces healthier and more helpful. Employers are aware of the fact that these programs give aid toward employee retention. Also, it is vital to keep in mind that emergency assistance programs are not simply for reacting to circumstances that are considered to be urgent. As a result of the fact that the utilization of these resources is fully optional, a sizeable number of workers make use of them in order to seek treatment before the issues get more severe.

Counseling is the major emphasis of the program at each and every EAP for this reason. Due to the fact that their employers pay for these services in full, employees are able to make use of them without having to worry about any expenditures occurring. Counselling is often a short-term service that lasts between three and six sessions, and its major purpose is to assist staff members in coping with challenges that are currently occurring with the intention of assisting them in resolving these concerns. As a result of the fact that several service providers offer help by phone and online twenty-four hours a day, seven days a week, assistance is always within easy reach. Comfort and discretion are prioritized in the design of the access system.

There is a considerable body of data that suggests that employee assistance programs (also known as EAPs) are worth the money that they cost. There is a considerable reduction in the amount of sick days and absences that workers take from work when they are provided with assistance in dealing with anxiety and mental health concerns at an earlier stage. Additionally, there is an increase in staff retention as a result of the fact that employees are more likely to remain in employment that offers them assistance. This results in a reduction in the expenditures that are connected with hiring new employees and educating them. Following that, there is an improvement in production as a result of the fact that workers who have the perception that they are supported do better in their tasks. Last but not least, proactive mental health programs minimize the possibility of accidents and compliance difficulties arising in the workplace. This is because they boost risk management, which in turn reduces the likelihood of risk management.