The good influence that an EAP has on the mental health of employees is the greatest direct advantage that an EAP provides. Employees are provided with discreet access to professional counseling for a wide range of issues, including but not limited to stress, anxiety, and burnout, as well as relationship difficulties and financial concerns. By providing employees with early intervention, which helps them handle problems before they become more severe, a workforce that is healthier and more resilient is created.

One of the top reasons of absenteeism in Australia is stress in the workplace, followed by difficulties with mental health. In addition, employees may feel "presenteeism," which refers to the condition of being physically present yet unable to work to their full potential. Businesses notice measurable decreases in the number of lost workdays and improvements in production levels when they provide rapid help through an employee assistance program (EAP).

When an employee feels supported by their company, they are much more likely to remain loyal to that firm. An employee assistance program (EAP) is an indication that, beyond their job titles, a firm loves its employees, which helps to create trust and long-term commitment. This contributes to the development of a constructive culture in the workplace over time, one in which employees are enthusiastic, driven, and willing to go the extra mile.

Although employee assistance programs (EAPs) need an initial investment, they quickly pay for themselves through less employee turnover, decreased absenteeism, and fewer problems in the workplace. Studies have shown that employee assistance programs (EAPs) have a return on investment (ROI) that is as high as four times the amount of money put in savings for every dollar invested. When it comes down to it, providing support to employees results in considerable financial benefits for the company.

Employer assistance programs (EAPs) contribute to the fulfillment of obligations imposed by Work Health and Safety (WHS) regulations and Fair Work requirements, despite the fact that they are not required. Businesses are able to demonstrate that they are meeting their duty of care towards their employees by addressing psychosocial hazards such as stress, bullying, and the constraints of increasing workloads. By doing so, not only does the organization lower its exposure to legal risk, but it also establishes itself as a responsible and compliant employer.

Businesses are more successful when their staff are in good mental health. EAPs give employees the ability to better manage obstacles, improve their ability to focus, and work more effectively. Team members are able to work together more effectively, communication is enhanced, and leaders reap the benefits of a staff that is more consistent and productive.

EAPs contribute to the development of a culture of care in the workplace, in addition to ensuring compliance and reducing costs. This culture shift provides long-term benefits, including fewer disagreements, increased collaboration, and people who feel confident bringing their complete selves to work that they can bring with them. This, over the course of time, generates resilience throughout the entirety of the organization.