As a consequence of this, the staff members working at a private family home for elderly people in Sydney eventually reached their breaking point. People were psychologically exhausted and there were not enough workers, which contributed to the low morale that existed throughout the business. Immediately upon the launch of an Employee Assistance Program (EAP), management made efforts to facilitate communication amongst staff members and to facilitate access to counseling services. Within a span of just three months, there was a considerable reduction in the number of absences, and employees began discussing their issues with one another during peer management meetings.

One nurse shared that attending her EAP sessions on a regular basis allowed her to remember the reasons why she enjoyed her profession and to establish boundaries for the amount of self-care she could do for herself. The ripple effect caused people to work together more effectively, to be kinder, and to be happy in general while they were at work. The results of this demonstrate that even very little sums of money spent on the health of individuals may have a significant impact on whole communities.