By providing employees with confidential counseling for a short time period and other forms of assistance relating to their well-being, an Employee Assistance Program, often known as an EAP, is intended to assist workers in coping with personal or professional challenges. This is accomplished by providing the workers with assistance. In point of fact, this support is included as part of an employer's duty of care in accordance with the regulations that govern Work Health and Safety (WHS), which specify that businesses are expected to deal with psychological dangers. In other words, this aid is a fundamental component of an employer's duty of care. Early intervention programs, also known as EAPs, make it possible for businesses to offer support to their employees at an earlier stage. As a result, the possibility of psychological hazards in the workplace, such as stress, burnout, and conflicts, is reduced.

According to the legislation that Fair Work Australia has in place, businesses are obligated to provide their employees with a working environment that is not only secure but also encouraging. Employee assistance programs (EAPs) make a contribution to the accomplishment of these objectives by providing employees with well-organized services for mental health, which in turn enhances the employees' general health and well-being. To add insult to injury, they also provide companies the opportunity to show that they care about their employees by taking "reasonable steps." This is a significant benefit for corporations. Providing workers with the opportunity to participate in individual treatment not only helps them become more resilient, but it also helps them reduce the amount of absences they take from work and proves that they are actually carrying out the obligations that are assigned to them at work.

According to WorkSafe Victoria, managing psychological risks such as bullying, excessive workloads, and inadequate help falls under the purview of managers. Managers are responsible for identifying, evaluating, and managing these hazards. When it comes to reducing stress, one of the most effective ways is to provide employees with a safe and confidential atmosphere in which they may share concerns connected to their mental health. firms who implement employee assistance programs (EAP) into their overall wellness plan are able to demonstrate that they are complying with the new Occupational Health and Safety Amendment (Psychological Health) laws 2022. This allows the firms to successfully demonstrate that they are in accordance with the laws.

The employee assistance programs (EAPs) not only have the ability to offer aid in the event that something goes wrong, but they also have the ability to assist in the prevention of problems from arising in the first place. Workers who have the ability to instantly get professional treatment and other tools for their well-being are significantly less likely to experience events that are associated with stress, issues in the workplace, or formal complaints. This is because these events are significantly less likely to occur. This is a strong proof of the necessity of conducting due diligence from the point of view of fulfilling compliance requirements. Having this data reveals that the firm has implemented measures to guarantee that employees have a sense of safety, which is becoming an increasingly significant component of investigations and reports nowadays.

Enhanced employee assistance programs (EAPs) not only have the capacity to fulfill official criteria, but they also successfully link policy to persons. It is more likely that individuals will continue to be engaged, loyal, and productive when they have the perception that they are supported. As a consequence, this leads to a reduction in the risk that businesses face, a decrease in the number of claims that they get, and an improvement in their position with regard to compliance. Through the implementation of employee assistance programs (EAPs) inside their health policies and the combination of kindness and rigor, companies have the ability to create an atmosphere in which adherence to the rules is not merely a question of checking off a list of requirements. This demonstrates, in a natural way, both what they believe in and how honest they are as leaders. It displays both of these things.