When staff need support, it needs to be timely. With Mindway, employees can connect with their organisation's dedicated professional within 24 hours & just 2 clicks.
Critical incidents are events that occur in the workplace and have the potential to cause psychological harm to employees. In most scenarios, a group session is conducted by our counsellor with all employees involved to reduce the risk of psychological injury. After a group session, your counsellor is available for individual sessions immediately after the group session for set hours, as well as days to months after the incident within 24hrs.