Boost team well-being and productivity with seamless support access. Mindway makes it easy for employees to get the help they need, whenever they need it.
On-Demand Support
Compassionate, reliable support, available within 24 hours, ensuring your employees feel valued and supported needed most.
Avg. 30% Engagement
Benefit from a proactive approach, with tailored programs designed to maximize impact and employee participation.
Streamlined Services
Effortless setup with measurable results. We manage logistics, so you can focus on a healthier, more productive workplace.
How We Maximize Your Employee's Well-being
On-Demand Counselling with Personalised Care
When staff need support, timing is everything. Delays can make challenges harder to manage and lead to bigger problems down the line. With Mindway, employees can connect with their preferred professional in less than 24 hours. The process is simple and stress-free—just two clicks on our intuitive app, and they're booked in. Plus, staff have access to our 24/7/365 hotline if they prefer to book via phone. This ensures that help is always within reach, empowering employees to address their concerns before they escalate.
Tailored Employee Wellbeing Program
Our wellbeing app helps employees prioritise their mental health with ease. It offers guided sleep meditations, mindfulness exercises, and stress-reducing resources, along with the ability to book confidential one-on-one counselling sessions. Accessible anytime, it’s a simple, effective way to support personal and professional wellbeing.
Management Portal With Real-Time Analytics
Easily add staff to your program, and they will enter an educational introduction phase on how to access and utilise services.
See usage statistics
Add/manage staff
Book sessions & access set-up guides
Critical Incident Response
Critical incidents in the workplace can cause psychological harm. Our counsellor conducts a group session to help reduce this risk, followed by individual sessions available immediately after.
Manager Development Program
Equip your managers with essential skills and personalised guidance to create a supportive environment, boost team dynamics, and drive collective growth.
Additional Educational Resources
From launch to ongoing management, we provide you with any materials you need to guarantee your EAPs success.
Based on your input, we will reach out today to provide a proposal with plan options, detailing how each plan can support your employees.
2) We Setup Your Portal
We handle the setup process from start to finish. Your will get access to our online management portal, counselling, and our mindfulness app, where staff can immediately begin accessing the benefits.
3) Ongoing Support & Continuous Improvement
You'll have a dedicated program manager that will support you throughout your entire EAP journey and help with any adjustments or support you may need.
An EAP can improve employee well-being, leading to reduced absenteeism, increased productivity, and higher retention rates. It also helps create a supportive work environment, where employees can manage personal challenges before they impact their performance.
An EAP provides confidential support for employees through counseling, coaching, and referrals. Services typically include mental health counselling and wellbeing programs. Plans can be customized based on your business’s needs.
EAP pricing varies depending on the plan. We offer flexible options: per-use models or set fee structures for 3 counselling sessions, billed monthly or annually. Costs are structured to offer value, improving employee engagement and reducing turnover.
Success is measured through employee engagement rates, feedback surveys, and tracking reductions in absenteeism or turnover. Our plans include built-in engagement guarantees to ensure you get the most from your investment.
Yes, all EAP services are confidential. Information about an employee’s use of the program, including their sessions and personal details, is not shared with the employer, ensuring privacy and discretion. We do, however share basic reason for counselling eg. work stress to you (the employer) to identify areas for potential improvement.
Our registered Australian counsellors are highly experienced professionals who provide compassionate support for a wide range of personal and workplace challenges.
All our counsellors are registered with ACA and/or PACFA, the recognised peak bodies for counselling in Australia.
"We’re extremely satisfied with the services and counselling provided. It’s great to see our staff benefiting from it." 28% of staff use services
Ready to enhance your employee support with a tailored EAP program? Fill out the form below to get a personalised quote for your organisation.
🔒 We never share your info with anyone
Reviews From Our Clients ↓ ⭐⭐⭐⭐⭐ (5/5) - Fantastic EAP "I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large" 25% of staff use services. ⭐⭐⭐⭐⭐ (5/5) - One Of The Best "Used an 2 EAPs before, staff never really used either of them. Came across Mindway, and the way the app works fitted right into our staff's dynamic and culture." 36% of staff use services.